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Photo of Libby Austin, CRM & Email Markeing Consultant

About me

Hi! I'm Libby, a CRM & Email Marketing Consultant based in Oxfordshire, UK. I've been working in CRM & Email Marketing for over 18 years now. My experience spans both B2B and B2C and a wide variety of different industries. I work with many different CRM and marketing automation platforms including Pardot, HubSpot, Dotdigital, Klaviyo and many more.

I love working with data and technology, but I also have a creative streak that ensures I can develop CRM communications that deliver results!

Photo by Hannah Veale

My Story

Most of my career has been spent employed client side in a variety of industries including Financial Services, Hair & Beauty, Travel and Music Technology.

 

At the end of 2023, I decided to take the plunge and set up my own freelance business offering CRM & Email Marketing Services. I wanted to use my extensive experience in CRM and Email Marketing to help more companies to maximise the value they are getting from their CRM and marketing automation software investments.

I love the variety of work and clients that freelancing gives me. One minute I can be working on a strategy, the next I am hands on in the CRM building out automated journeys. My clients come from many different industries from Legal firms to industrial buildings and healthcare!

Libby Austin work experience timeline

Ready to improve your CRM & Email Marketing?

Get in touch or book a discovery call to discuss how I can help you.

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